GDPR & Data Protection Policy

Compass Executive Cars Berkshire Ltd is committed to handling personal data in full compliance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable) and the Data Protection Act 2018. We treat the privacy of our clients, passengers and chauffeurs as a core part of our service standard.

Compass Executive Cars Berkshire Ltd, 65 Peach Street, Wokingham, Berkshire, RG40 1XP, Company Number 16992481, acts as the data controller for personal data collected through our website, bookings and corporate accounts.

We process personal data in accordance with the following principles:

• Lawfulness, fairness and transparency.
• Purpose limitation — collected only for clearly defined reasons.
• Data minimisation — limited to what is necessary.
• Accuracy — kept up to date where appropriate.
• Storage limitation — retained no longer than required.
• Integrity and confidentiality — protected by appropriate safeguards.

We process contact details, journey details, passenger names, billing information and correspondence. We do not knowingly collect special category data. Where passengers' names or itineraries are sensitive, we apply additional confidentiality controls.

Personal data is processed within the United Kingdom and the European Economic Area. Where any sub-processor is located outside these regions, we ensure appropriate safeguards are in place, including UK and EU Standard Contractual Clauses.

We maintain documented procedures for identifying, assessing and responding to personal data breaches. Notifiable breaches will be reported to the Information Commissioner's Office within 72 hours and, where required, to affected individuals.

You can exercise your rights of access, rectification, erasure, restriction, portability and objection by contacting us at the address shown below. We will respond within one month of a valid request.

If you are not satisfied with how we handle your personal data, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.